Reclining chair (motorised) arrived today for my tetraplegic husband. Delivery person was in and out in five minutes, no manual. Literally, left and ran.Charger for Hydroflex chair is not working, the mechanisms at the back are covered in dust and grime, battery cover doesn't close and this just got given to us in this state!Terrible service, I got dismissed by the point of call at Mediquip stating that the delivery driver took a photo of the cushion front and it was clean. That may have been but nothing else was.If we had any other option we would quickly find an alternative. I will be contacting CHC with my concerns too.
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