Bridgewater BranchAbsolute let down , supposed to be having a hoist and bed moved to another room , rang after the 11.30am timeslot had passed only to be told the driver wasnt making it as ther was a hold up on the M5 , no one rang to let me know , said someone would still be coming , rang them again to chase at 2.15pm and they decided they wont be coming , things happen and i get that but no communication , i had to ring twice to get information. Then some dopey manager called me to explain but didnt want to go into the logistics of why they cant prioritise me for tomorrowhaving being let down today ...absolute shambles no communictaion whatsoever and letting vunerable end of life patients suffer
Claim your business profile now and gain access to all features and respond to customer reviews.
