A mixed, mainly positive bag.We needed a profiling bed and air mattress to give mum end-of-life care at home. We had a lot of communication issues between myself, the hospice-at-home team and Medequip - they somehow got my mum's mobile phone number and insisted on ringing that rather than me and the bed arrived much later in the day than we hoped.On the other, happier, side, the guy who delivered and assembled the bed was faultless. He found the house easy enough, arrived bang on when he said he would, got the bed inside and assembled it in quite a small space quickly and efficiently and gave us a good demonstration and instruction on how to use it.It was worth the stress!
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