Very poor service from LLR - been waiting for a bed to be delivered and it’s been five months since they said they were due to deliver. Transpires there was a part broken on the bed and they’ve now been unable to get a part to repair it. No communication at all. different story every time I ring, I’ve raised complaints / had no response to that and even contacted the managing director to no avail. Considering they have the contract to supply medical equipment within the UK they show a very poor understanding of peoples needs and have no respect. I imagine the only reason they keep getting awarded the contract is on price certainly not on quality or service. Disgraceful.
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