Totally incompentant.1. Their "customer support line" just hangs up when you call.2. When you do get through, they say "hold on we'll call you back" and they never do.3. Then they arrange their own visit/timings...even though they are told the timings are inappropiate.4. The "engineer notes" were updated to say "please call when 30 mins away"...so either the enginneer didn't read these or the notes werent made.5. Then an engineer arrives "out of the blue" and can't do his job as the timings are inappropriate ( which they were already told about). 6. A "sorry we missed you" card is posted...as if its everyone elses fault.I would not use this company, but they are forced upon us by MK Council. I hope their poor performance is taken into account when the supplier selection is done.
Claim your business profile now and gain access to all features and respond to customer reviews.
