Medequip Leicestershire have been fantastic in delivering and collecting equipment for my husband. However on the 25 June a malfunctioning hoist flew up into our ceiling, causing a large hole and showering my husband in plaster dust. It could have been so much worse. To date I’ve phoned Medequip weekly and last week sent an email but NO-ONE in authority has contacted my claim for damages to have the ceiling repaired. Shocking customer service at a senior level.
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