To be fair, within hours of my OT placing an order with Medequip, I received a phone call today asking me if they can come tomorrow at anytime. to fit it.Brilliant! 12.00ish would be perfect for me.NO!!!!! It's an allay appointment, which means I have to sit around all day for them.When their fella came last time, I was given a slot. He was unable to fit a handrail to the wall as he hadn't been trained how to do it.He hadn't done the plasterboard fixing course, and I politely suggested it might be better of he screwed in to the studs, "But I don't know where they are" he told me......Medequip assigned another company to do this work on their behalf. I lost the phone number and when I called Medequip and asked for the other company's name and number - I was told that they are unable to give me this information as it is confidential - even though they told me who the other people were.I've bought a handle from Screwfix and get it done myself.I'll write to my new MP on Friday and ask that their NHS contract be removed and site the poor reviews they receive.
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