Fourth attempt to fix my son’s chair, which is falling apart. 1st attempt - Engineer came and tightened everything up “as much as I can.” Was loose again within days.2nd attempt - Non-engineer came with an electrical PAT tester. The chair does not have electrics. He knew nothing about the chair and spent ages with my tools, trying to fix it, the net result of which was the straps were all in the wrong places and we had to take the chair apart again to put them back.3rd attempt - Non-engineer came with some spare parts, none of which were correct for the chair. Admitted knowing nothing about the chair.4th attempt (today) - Text message came at 8am saying they’d be here between 8:45 and 12:45. I waited and waited, saw a medequip van pull up across the road, deliver a wheelchair and drive away. They DID NOT EVEN TURN UP! When contacted they said they forgot to cancel the appointment, which makes very little sense.
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