I never did get a call so had to leave the property and assume no one would come. The technician, Peter, turned up and did the work by 14.14.I then got a text at 15.21 to say he was on his way having been told the appointment would be between 09.30-11.30.I think that Medequip have a problem with their Comms technology to say the least, could not get through and was 17th in line to be answered and then 21st half an hour later! I did not get the call we were promised and timing, well what can I say.When they called me to book the installation, they left an incorrect number on my answer phone, it appears part of the business has been sold off or passed on to another company, it actually took several attempts to hear the answer message as the Medequip caller was very quietly spoken and not particularly clear, not a great help for people with hearing difficulties.
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