Great when they delivered equipment - but omg, try to get them to collect when it was no longer required.Booked collection two weeks in advance, I struggled to place the several pieces of equipment at the front of our house (under cover) to be helpful. They didn't turn up, phoned office only to be told that they would collect two days later and to leave the stuff where it was as there were no other slots available. Yes you guessed it - they didn't turn up again!! Phoned office again - given collection date for next week, asked if we could return it ourselves - think that is a no, we are disabled and don't have transport.NHS and councils need to look at why they are losing equipment and money!!
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