Incompetent, uncaring, frustratingly unreliable company who should be banned from working for councils providing equipment. They regularly fail to keep appointments, fail to notify you when they aren't coming. Promise to give time slots but don't, even go to the wrong address. They don't know what equipment they've got installed or on loan. Terrible customer service. Even their own engineers think they are an awful firm. Unfortunately if your council uses them you're stuck with them.
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