We were told we would have a delivery on Thursday of essential equipment for my father who has weeks to live. When we contacted later in the day we was told that the van broke down and would be there first thing Friday morning. We phoned Friday lunchtime as still hasn’t come and was told that there is no room on the van and would be Monday, although we were told that it had been on the van and broke down. So one of these is false. Also we have spoke to other medical services and they have been given complete different stories.To treat people that are dying and need this equipment emergency and about the lies that you company have said. After 6 phonecalls between them and others they finally decided to get it on an emergency as mum is vulnerable.
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