Had a phonecall while on a respite holiday. They were informed of me leaving that I would be away until the end of month. Had a phone call from a very rude woman wanting to deliver the items for my Aunt who cannot get to the door. Explained that the carers were the only ones that could accsess the front entrance. "Well what are we supposed to do with the equipment then ? When are you going to be back ?" Was the response. Told the date ill be back and she abruptly hung up. Will be purchasing my Aunt her own equipment now and informing the council.
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