What an awful company (Leicester).The hospital ordered a bed for my Mum, to be able to go home. The slots are 4hrs long, so you have no idea when they are turning up. My Mum died a week ago, I rang to get the bed collected, again they gave me a 4hr slot, when it got to 31/2 hrs, I rang them. To be told the engineer had to go home, for an emergency, no o e had called me to let me know. They said someone else was coming out, but did not know how long and would get them to call me, when they are on their way. What a terrible company, they just dont seem to care.
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