Called up medequip to ask if I was still getting my delivery today (rebook from Monday as it wasn't on van once the delivery driver turned up) to be told my shower chair wasn't in stock, I asked her why the delivery was booked if it's not in stock, she said because they were due to have stock in, I said ok but why book Monday as well, (the delivery guy has been down for a delivery hence why he turned up) the she treated me like i was stupid as was so patronising towards me "right let me try to explain" I get there is no stock, my point was why are you giving customers delivery days if you aren't 100% sure if that item is in stock, I should have been notified both those days that there wasn't one in stock, a second day shouldn't have been made until it was in stock. Also don't treat us like we are stupid, as 9/10 it would be the person with the disability calling you, unless their career has to, so that behaviour is ableist
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