Refused to supply my step son who requires 24h care with bed hoist and air-mattress as we are the second home! In response we got told it’s our problem that he lives in 2 home (as they already supply there moms home!) Whoever was on that phone had no compassion and he’s a disgrace to this company. Maybe they need to have a look at their reviews and they work their strategy! Absolutely disgusting! Bring Back NRS!!!!!
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