Have had to wait in four days in the last two weeks for two items. So far, one has been delivered. They didn't even put the other item out for delivery today. Did they call us? No. I called them - they told me a time, it was on its way, they said - I phoned them later when they never turned up. Apparently it wasn't on the van in the first place. Apparently, it takes two staff to fit it and only one was available. Why didn't they call us this morning to say it wasn't coming? Disorganised and pays insufficient attention to needs of customers.
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