Our District Nurse ordered a special anti bedsore mattress for today's delivery as my wife was in such pain. We told Medequip that delivery needed to be between 5 and 6 pm and it was put on the order.Despite that info the mattress was delivered at 4.15 pm and the driver did not even ring the doorbell just threw a "sorry we missed you" card into the porch. This delivery needs to have a nurse present and Medequip will not even give a time for the nurse to attend. This is a classic case of "could not care less" and the medequip systems do not allow for attending with other professionals. I see from this review that 87% of reviewers have had the same or similar "could not care less" attitude and it is clear that Medequip are not meeting their basic contract requirements. I notice that the company will respond to the few good reviews but they ignore criticism.So if others have similar experience write to your MP suggesting that their contract should be taken from them.So my wife will have another painful night just because of the could not care less attitude of this company
Claim your business profile now and gain access to all features and respond to customer reviews.
