I purchased a four wheel rollator/walker from this company via their website two years ago, and the wheels are worn-out and the brakes needed adjusting. I contacted them as regards to servicing it and I had a reply from Aisha and Patrick who said that they only service equipment that has been obtained via the local authority. This is a disgusting state of customer relations and they really shouldn't offer equipment for private purchase on their website if they aren't going to follow up with servicing and aftercare. I am very disappointed and angry with this, and will now have to consider an addedexpense of purchasing a new rollator/walker from a different company who offer servicing and aftercare which I was prepared to pay for. AVOID!!!
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