I would also give zero stars if i could. Soon after a hospital bed was delivered to my 94 year old father it developed a serious fault which meant risk of my dad falling out of bed. Rang Medequip who sent a technician out very promptly but as he could not repair it he informed us that he would arrange a replacement. The bed would be delivered 9am on Monday morning as they don't work weekends. Contacted them Monday as no bed had arrived to be told they had no record of a technician ever visiting my dad and asked if I'd called the right company! I requested an escalation. Tuesday morning I received a call to be told that they had tracked down the technician who attended who had informed them that no bed was ordered as the one my father has is fit for purpose! I have requested another repair appointment, lets see if this one goes any different. One of us is lying and its not us
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