If I could give zero stars I would. Appalled by the attitude of this company towards collecting the medical equipment from my dad’s house after he passed away. I was given a 4 hour timeslot, I advised I couldn’t wait in that long plus I didn’t want to stay waiting in the house my dad died in, they would not give me a call when the driver was near and when I got to my dads I was told by someone who was there that the van had turned up decided they couldn’t park and just left. The lack of empathy and communication is shocking. I would say that medequip connect were good, they did call me when they were nearby and the driver was very helpful with telling me how to disconnect the care line. So I don’t understand how one company can call and one cannot.
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