I ordered some generic medicines and was promised delivery within 24 hours. However, after four days without receiving my order, I contacted customer service. They assured me that the order would be delivered within the next 24 hours. Yet again, the medicines did not arrive. Two days later, I called customer service and requested to speak with the person responsible. I was connected to an individual who guaranteed delivery within the next four hours and took responsibility for the order. Astonishingly, just ten minutes after our conversation, I received an email informing me that my order was canceled due to the item being out of stock. This is not only disappointing but also alarming, considering the urgency associated with medication. It took them eight days to realize and inform me that the product was unavailable. Such service is unacceptable. If they are incapable of managing their stock and providing reliable service, I have to question their competence in the pharmaceutical industry.
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MediBuddy is one of the best (cashless) healthcare providers in India. At MediBuddy you can book Health check packages, online lab tests, online medicines, online doctor consultation, teleconsultation, dental consultation and many more. You can also book outpatient, inpatient, and wellness services online on MediBuddy.