After researching the different options available for home monitored alert care, and reviewing ALL the reviews on Angie's List, I contacted Medical Care Alert back in September of 2013. They were able to help me find the perfect equipment to help with my grandmother's care. Their customer's service is the best that I have ever experienced! They treat you like you are one of their own family members. I have spoken to a few of them since we first started using the service. Each one of their employees have been overwhelmingly helpful, respectful, and attentive to all of my needs and have been more than willing to take all the time necessary to answer any and all questions until I felt 150% comfortable using the equipment. Their follow-up customer service is just as amazing. When my grandmother lost her pendant, we did have to pay for a new one. However, they said that as soon as we located the other one we could send the new pendant back and receive a full refund. This was very comforting knowing that my grandmother would still have the ability to use the system and we could send the new pendant back. Almost like loaning us the equipment until we were able to locate the old equipment. We did locate the old pendant, but decided to keep the new one as well, just in case we encountered the same situation again in the future. Since initiating service with this company, we have had to use it when my grandmother fell out of bed and was unable to get herself back up again. Once she pressed the call button, the response team was on the line within seconds, helped her to remain calm and let her know that they would be contacting me immediately. And that is exactly what they did. They made sure they were calm and helped me feel reassured when making me aware of the situation. I would recommend Medical Care Alert to any family wanting to make sure their loved ones are taken care of and able to get the help they need in case of an emergency. And since you pay a flat fee, it makes it where my grandmother can get ahold of me at any time, in case she can't find the phone. ;) It is a wonderful and easy way to ensure peace of mind. I am completely satisfied with the service that Medical Care Alert had provided and have not second guessed my decision once! Definitely an A+ in my book (and I'm extremely hard to please, lol)!
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Medical Care Alert's "Help At The Push Of A Button" medical alert monitoring service provides independence and peace of mind for thousands of seniors and their families in all 50 states. Unlike other medical alert companies, all of our operators are based in the USA and are EMT/EMD Certified trained in medical dispatching.
As a caregiver, your top priority is the safety of your elderly loved one. But what if the unthinkable happens? Imagine a situation where your loved one has fallen and is helpless on the floor for hours, or days, unable to call for help. The fear of emergency response delays can be devastating.
At Medical Care Alert, we understand the emotional toll this worry takes on you. Seniors deserve immediate assistance, and you deserve peace of mind knowing they can get help at the touch of a button. Our personal emergency response systems offer a reliable solution that connects your loved one to emergency personnel who are familiar with their needs.
Systems cost around $1 day, with nothing to buy and no long-term contracts. The company has an A+ rating with the BBB and with Angie's List, received the Angie's List Super Service Award 7 years in a row, and is recognized as a "Gator100" Company by the University of Florida. Learn more at https://www.MedicalCareAlert.com/See more
