I have this through my employer so I submitted a claim for recent dental treatment. Provided a receipt with the company name and address etc and the price. My claim has now been declined because they want a breakdown of the treatment I had and you can only provide one attachment so then there was a lot of fannying around to combine the receipt and the breakdown of costs on to a word document to then save it as a pdf - I am not tech minded. Maybe you should advise EXACTLY what you need when submitting a claim rather than all this toing and froing. You've got to feel sorry for Hannah who has the job of cutting and pasting a standard response to these reviews ....
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