Good morning,First of all, it's really difficult to find the methodology to make a complaint (almost like it's meant to discourage people to do one).Their service location is wrong on the map for the Luton APL meet and Greet, so that cost me unnecessarily 5£ when I was aiming to park APL - Meet and Greet - Non-Flex. They shoul adjust it to suit on the map to prevent other people going through meet and greet unncessarily when having to park for a week or more. Interested to see if I will get a discount.Second, once the car was dropped off by me until I picked it up, it travelled 13 miles? I understand that the final car park was further away and on the 3rd floor of the terminal car park (not the meet and greet as written in the booking confirmation and showing on their map - reference to the above mentioned 5£) is simply the pick up and drop off point of the car, but why did the driver go through my personal stuff in the car (specifically the arm rest storage) and took out all the phone charging cables? How long did the driver keep the car running to charge is device/devices? To top it all off, as soon as I picked up the car, I found a new error on the dashboard, air bag fault. What did the driver do? I will take it to a mechanic so understand what's what (maybe it's just a dashboard error) but will they be compensating me for this?This complain was also issued to Sky park (skyparksecure/contact ) and they requested proof , which after providing them with proof (i had attached pictures showing miles travelled and new error in dashboard, didn't take on of the cables that were out of place), they directed me to customerservices@airportparkluton ? What is happening? They are purposely sending you to chase "Unicorns" and not be able to issue a complaint. I eagerly expect to receive their response response.Regards,
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