I created account around 2 weeks ago. Normally played until 2 days ago when i noticed that my maxbet on account are lowered. I tried to withdraw, they were asking for verification i normaly send all what they asked they verified , but in morning i received mail that my account is closed due to "breach of their terms and conditions". First i did not break anything, they just took me money from account. If someone could help me if something more i can do to get my funds would be greatfull. EDIT:I got an email from megadice to send them username and sum which is taken from my account and once again i got same answer:Hi Vladimir,Thank you for reaching out and for bringing your concerns to our attention. We are sorry to hear about the issues you have experienced. Please be assured that we take all feedback seriously and are committed to handling every complaint fairly and thoroughly.In order for us to locate your account and escalate your case to the relevant department for further investigation, we kindly ask you to provide the following information:The email address linked to your accountPlease provide the total amount of the frozen funds and the date which your account was blockedOnce we receive these details, we will proceed with the next steps and ensure your case is reviewed accordingly.Please note that this message serves as an acknowledgment of your complaint and does not constitute an admission of liability. We appreciate your patience and cooperation while we work to address your concerns.Best Regards,Mega Dice ComplaintsAND RESPONSE IS :Hi Vladimir,Thank you for your message.Following a thorough internal investigation, we can confirm that your account has been permanently closed due to a violation of our Terms and Conditions.Please be aware that, as per our policy, all users agree to abide by our Terms when registering and using the platform. Breaches of these terms may result in account restrictions, including closure and forfeiture of funds where applicable.We understand this may not be the outcome you were expecting, but our decision is based on verified findings and is final.Kind regards,Mega Dice ComplaintsThis is pure roberry ! I didnt broke any rules and this is so discosting behavior from MegaDice...
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