Initially, I was informed that I needed to make a $15 deposit before I could withdraw. They required this deposit prior to completing the verification process. When I questioned why I couldn't be verified first, they cut off communication in the chat. After 12 hours, I was able to access live support again, but they disconnected me once more. Despite sending emails, I received no responses. When I finally managed to get back on live chat, I was cautious, fearing that any inquiry might lead to being blocked. I simply asked where to send the $15 in Bitcoin, followed their instructions, and sent it. Once it was credited to my account, I attempted to withdraw but was told I needed to submit documents. After doing so, I received an email confirming my verification for crypto withdrawal. However, after two days of waiting to check the status, my withdrawal was denied. I returned to live support, only to be blocked again. Now, I have no email responses or any communication; it feels like they have taken my Bitcoin and shut me out completely. This place is incredibly unreliable, and I would advise against risking your money here.
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