I am writing this to serve as a warning to others who are thinking of doing business with MegaWise. Stay very far away. I recently purchased a MegaWise electric kettle for my mother. Upon receipt of the “brand-new” item, I noticed a great deal of water spots. Not wanting to go through the trouble of returning it, I washed it and it seemed fine. A minor side note to this is that I was supposed to receive a free gift with purchase. I did not. After three short weeks, I noticed some rust spots and decided to contact MegaWise. At the same time, I mentioned the missing gift. They provided cleaning instructions as well as the offer of a gift card. I followed the cleaning instructions, and it seemed to work. As for the gift card, they never followed through. I had to contact them again and they finally sent it.The rusting returned a short 2-3 months later. I felt this was unsafe and unsanitary for my elderly mother. So, I contacted MegaWise again. They offered to send me a replacement. I contacted them after a week to inquire about the shipping status of the replacement. They have not responded. It’s been about two weeks now. I have no confidence that I will ever hear from them.
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