I usually try not to give bad reviews but this one seems to be more than needed. I recently purchased an item of theirs from Amazon, the product wasn't the best imo, so I gave my review of 3 stars and stated why in review.A few days later I was contacted by a representative over email, and offered a gift card for my concerns. At first this all seems fine - until when I replied yes to the offer suddenly I am being asked 'to make my review a 5 star' due to customer support. I refused as I told them in a reply the review is based on the performance of the product. Since then, every week I've been getting more and more emails of 'gently asking to reconsider my review rating' This has left a very sour taste in my opinion of the company now overall. I gave an honest review but now being pressured to change it? And sad part is, I never said the product was bad, just that I expected it was going to be better than it was.So to all other who go on Amazon and see a lot of 5 star reviews of their products, I will say proceed with a lot of caution, what you may see as a honest review may be quite possibly a pay off for better ratings on a product.
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