I placed an order with MegaZip on February 14 (Order No. 1479500-1). At the time of purchase, the stated preparation time was around 4–7 working days. I also paid an additional shipping fee on February 20 to avoid any possible delays.
On March 2, I was informed that the order had already been fully assembled and was waiting for shipment. However, as of today, March 10, 2026, the order status still shows “In Process,” and no tracking number has been provided.
What made the situation more confusing was the explanation given by support. I was told that shipments from the UAE to Israel were suspended due to the regional situation. This explanation does not seem relevant to my case because my shipping address is in Riyadh, Saudi Arabia.
Delays can happen, but the information and explanations provided have been inconsistent. I expected clearer communication and a more accurate update about when the order would actually be shipped.
This is my experience with MegaZip 10-03-2026.
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