Saturday 1/29/2022 I took my Honda Pilot for a scheduled Bank 1 Catalytic Sensor change. Dave the manager, called me at about 1pm to say that it was ready. When I got there, Dave was not, so I paid another worker/mechanic the $1100.00 with my card. He gave me the receipt and keys and said bye. It was strange but I went and started the vehicle. The check engine light was no longer on, but a yellow triangle light with an exclamation mark was on the dash. I then went back in the office but no one was there. The same guy was now standing to the back of the yard when I came out staring down at me. I called his attention, but when he came he said “we fixed your issue and we have nothing to do with that other light”. He also said I should speak to Dave who went to test drive another car. When Dave returned he said the same thing!! He also called the mechanic who changed the sensor to show me where the vehicle’s main computer was located in the engine and amazingly said that BOTH lights were on when I brought it in-a blunt lie. They absolutely refused to do any checks, advise me if it was safe to even drive it home, or take ANY responsibility for this new light. These people are masquerading as mechanics, while being rude and disrespectful to the unknown paying public. I’m in contact with the BBB and my attorney. Also note I called their Corporate Office who took note and next day called to say they cannot do anything about it. Fellow citizens Please be aware and go to Dave and his rude nasty thieves at your own risk. Rick Phillips
Claim your business profile now and gain access to all features and respond to customer reviews.
We can help you with all your auto repair and car care maintenance needs so you can get on with life.
