charge excessive labor fees, double-dipping by billing separately for connecting parts that fit together, costing over an hour of labor for a simple task. They also overcharge for parts—$69 part were marked up to nearly $300. When I confronted the manager, they were dismissive and refused to adjust the charges. I’ve filed a complaint with the CFPB for violations of the Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) Act and encourage others who’ve been overcharged to do the same. Women especially, beware of their discriminatory practices.
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