meineke.com

2.1
2.1 Based on 98 reviews

We can help you with all your auto repair and car care maintenance needs so you can get on with life....

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Edith A.
The Most Dishonest Service

I took my car to Meineke #2479 in Lancaster TX. I was charged $1402.00 for sensor repair. I received a call that I would need additional work of $5574.89. I was approved for repair financing of $6000.00. When the store manager Desmund Grier came into the office, I was being helped by Nate Brunson. Mr. Grier asked Mr. Brunson did he check his email because I was approved for $6000. After my car was inspected I was informed I only needed the sensor. I received a call two days later that I would need the $5574.89 repair. I asked about the price of the sensor which is $185.00 at the Infiniti dealership, why was their price $551.00. Mr. Grier informed me that they could not sell to me their price and he stated WELCOME TO THE AUTOMOTIVE INDUSTRY with a chuckle. My heart sunk. I called their corporate office and was told they could take off the $1402.00 and I would only be responsible for the $5574.89. I realized they only wanted to get the $6000.00 that I was approved for. Now my car is not working right, after they supposedly installed the $1402.00 sensor and now my AWD repair light is on that was not on when I took the car to them. I did not expect such blatant dishonestly from Meineke but I will never, ever, ever, ever take a vehicle I own to them.

1
Date of experience: Sep 10, 2024

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Business Details

  • We can help you with all your auto repair and car care maintenance needs so you can get on with life.

  • language https://www.meineke.com

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