I had a terrible experience at the North Little Rock Meineke. The manager and his colleague lied, misdiagnosed my car, and tried to overcharge me. They held my vehicle for a diagnosis fee without actually diagnosing it.My car wouldn't start, so I had it towed to Meineke, suspecting a fuel pump issue. After days without a response, I visited the shop and was quoted $2,782 plus tax for a fuel pump replacement, which they claimed would take six weeks. I found the part locally, but they refused to let me bring it in.After a week of no returned calls, I found my car's battery dead from a door note all the way closed, the interior soaked from a storm, and and dashcam showing no evidence of diagnosis. When I decided to move my car to another shop, Meineke demanded a diagnosis fee. The new shop fixed the actual issue—contaminated fuel—for just over $100.Meineke's quote was over $2,000 more than the actual repair cost. I do not recommend this Meineke location.
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