meineke.com

Ripped off

I went to Meineke last week for a leak in my tire. Turns out my valve stem was leaking. I have sensors in my tires for tire pressure. The sensor screws to the bottom of the valve stem inside the tire. I was told it would not be cheap. The sensor would have to be replaced. They found the old one and said it is an OEM part. That means original manufacturer part. Because it was old they would not be able to replace the valve stem. I asked him for the old sensor and before he handed it to me he looked at it and said it was a Michelin sensor and they don't make them anymore. I didn't have my glasses so I couldn't read it.Before I knew it the new sensor was there. I agreed to the fix because I was told it was my only option. After it was done they tried connecting the sensor to my cars computer for almost and hour. He said one of the sensors would not connect because it was a generic sensor ******* installed. I had been there almost an hour and a half. I had to go back to work. So I told him to connectt the other 3 and I will deal with the last one at ******** When I finally drove away I notice non of the sensors where connected and now I had several lights on for service ingine and check TPS sensors. I was upset so When I got back to work I got mt glasses on and looked up the part number on it for a valve stem. The first one that popped up was from autozone for $7. The same place they nought the new sensor from. I called auto zone and they confirmed it was the correct part and the shop should have known it could be replaced. I was told meineke does that all the time to people to over charge for parts you don't need. I called corporate and they have not done much. The shop manager called and asked me to bring it back in and I laughed. I waisted to much time and money plus I don't want to be in the position when they have my car taken apart and tell me they can't fix it till I pay more. They seem very sketchy. Looks like we are going to court

Date of experience: Oct 12, 2022