I have been using their products for over 20 years as a customer. These are high quality products for a reasonnable price (good quality is not cheap). I am 65 year old and most people give me 55 but I feel more like 45. The complete health checkup I had, did confirmed that I have absolutly zero health issue: perfect health all the way thanks to Melaleuca. I did referred a few customers (2-3) but most people wants to buy wholesale (30% discount) without having to order monthly. Reality, they can buy as the want as at Cosco, but it is just more expensive. It is not a MLM as people order directly from the manufacturer with the need for 'distributors', As for referring, it is becoming a common practice to give freebees for doing so. I think their customer service is great and the delivery fast.
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