melaleuca.com

3.8
3.8 Based on 295 reviews

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Juanita Beltran
Great products unethical business practices don’t do business with them

I have been a member for several months and some of the products I actually did like some I didn’t unfortunately where it has now come down to me canceling my membership is because of their unethical business practices. I am very much aware of how the club works I placed an order and marked it October as it was for October And I received an email confirmation of that order now in Melaleuca took it upon themselves to place the second order, and I wouldn’t have known about that unless my mentor told me, they are legally responsible to inform the customer that an order has been placed one. It was not my back up list. It was their back up list two it was just placed today November 1 And I’m trying to get my money back they’re saying oh I’m sorry it was shipped three I don’t even have a shipping confirmation. If you log onto the website, it says the order is still being processed. This is not my first time ordering from them and it takes three days just for a shipping confirmation to come through , this is how bad they want my $200 the issue for me is not the ordering it’s the fact that they don’t see the wrong in their actions of not sending an appropriate email to the customer but they take your money. I am disgusted and disappointed, because as I said, I actually did like some of the products not everything didn’t work for me but I can’t do business with a company who sees no wrong in their actions

1
Date of experience: Nov 01, 2023

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