They have a very dysfunctional membership program. Even when I placed an order, they would send a backup order. This happened several months in a row, so I canceled. I followed the instructions to cancel, but they still sent me a backup order and charged me when I wasn't expecting that money to be leaving my account as I had canceled two months ago. Now I have to wait for them to receive the email I sent in January AGAIN to prove it and wait for them to mail a check with my money. DO NOT TRUST THEM WITH YOUR BANKING ACCOUNT!!!
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