I am not very computer savvy. So when there was an issue with our emails, I went straight to the chat icon on MelbIT's site and ended up chatting to Intan. He was patient and helpful and let me know if his response was going to take a little while he took the time to look into our email issues. His communication was excellent and he answered all my questions clearly. Intan's customer service was very good and I appreciated his patience with me.
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