They don't pay up. I got an initial payout - then tried to save money for a year $60 and cash out - they didn't pay up. I had to send them an email and they wrote back that I violated a policy - one of the policies is they can just choose to not pay you. The text in the email said - "Please note that Rakuten Insight is not obligated to disclose which prohibited act(s) you were found to have engaged in." If you do use them - be sure to cash out with small increments - do not hold money there and expect to be paid.
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