I made a deposit and lost, which I can accept. Then I received a bonus offer for a 50 percent match, but I never got the bonus. It turned out my deposit was too low, which wasn't clearly stated. I deposited again with a larger amount, but it was still deemed too low by support. I decided it was too much hassle and could find better bonuses elsewhere. When I asked to close my account, I expected it to be straightforward, but instead, I faced pressure to keep it open. Eventually, I was told my account would be blocked. I insisted on account closure and data deletion, as I am from a European country and this is important. The representative refused, stating my data would be retained for five years, which I informed him is a breach of data protection laws. Overall, this company has questionable business practices that violate laws in many countries. Their support is unhelpful, rude, and their bonuses are lacking. I recommend playing elsewhere, as many reviews seem artificially generated.
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