I made a deposit and lost, which I can accept. Then I received a bonus offer for a 50 percent match, but I didn't get the bonus because my deposit was deemed too low, which wasn't clear from the start. I tried depositing again, this time with a larger amount, but it was still considered insufficient according to the live support. The hassle was too much, and I decided to explore other options with better bonuses. When I contacted live chat to close my account, I expected it to be straightforward. Instead, I faced pressure to keep my account open. After some time, I was told they would block my account instead. I insisted on closing my account and requested that my data be deleted, as I am from a European country where data protection is taken seriously. However, my request was denied, and I was informed that my data would be retained for five years, which I believe is a violation of my rights. This company exhibits questionable practices that may not comply with laws in many countries. Their support is unhelpful, rude, and the bonuses are disappointing. I strongly recommend playing elsewhere. Additionally, many of these reviews seem to be automated.
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