I have always been fond of Mercedes up to the point where they started treating me very badly. I now advocate friends and family to stay well away from them.When I bought my 1st Mercedes I was told that I would now not need a service book ever again as all was digitally kept. I would not need to keep any paperwork as all was kept for me by Mercedes. Oh man do I regret this. Mercedes was not able to keep track of all my services even though these were all done at main dealers. They just have not done it. Now that I wanted to sell the car with a full service history they were not able to present me with the documentation. What a disappointment, really Mercedes? Never again. To add insult to injury they charged me £48 to cancel my maintenance plan. No wonder it's a mess at their end it must take them hours to find records, hence the cost to do anything at their end.
Claim your business profile now and gain access to all features and respond to customer reviews.
