Outrageous service from Mercedes. I have had a couple of letter regarding separate product safety recalls. On a 2021 Reg car. They say that will take a day to fix, however will not provide a courtesy car. Rather will charge me £45. This is for a product fault that is a safety risk, and clearly well within my warranty. I dont live close to a dealership. They are not encouraging me to get this safety fault dealt with, rather making it become a cost to me. It’s is now the 24th of January and I have no contact from the Mercedes HQ team. They clearly do not take their numerous safety recalls at all seriously. I think this is shocking
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