I've never known a company that changes their data protection policies as frequently as Mercedes does! It seems that at least once a month I get an email about yet another change to their data protection policies. This is quite ludicrous, silly and unreasonable on Mercedes' part. Do they really expect their customers to read through a new lengthy amended data protection policy each and every month? What this tells me is that Mercedes are a company in disarray who can't plan ahead! And who knows what they are injecting into their policies; knowing that their customers will be too exasperated to bother reading such constant amendments? I wouldn't want to say that they're selling customer data to selected third parties, but I do get a lot of junk mail....Also, their unreasonable prices for simple features like remote locking and live traffic are comical and and they no longer collect and return cars for servicing (which is costing me £45 a month). Very naughty to remove that perk when that was quite the incentive to take out servicing with them in the first place. Mercedes are fast becoming a far less premium brand. I no longer feel valued as a customer or that I've joined a special club where your custom is rewarded with perks as was the case before. In fact, what are the perks of being a Mercedes customer...? I can't think of one...
Claim your business profile now and gain access to all features and respond to customer reviews.
