Bought two main dealer nearly new Mercedes cars start of year for over £100k. New models with new tech, and both have had major software issues needing major software rebuild. Both cars have had the same digital dashboard screens go blank at speed (dangerous and illegal) and my car wouldn't start due to another software fail, needing the AA. Each failure resolved by the local Mercedes dealership but after the 4th major software fail I contacted Mercedes direct and in short they couldn't have given less of a damn. Worst customer service or post care I've ever experienced and will return to BMW.
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