I liked Merchant Gold when I contacted them. I had converted an IRA to a gold-backed a year earlier, and a friend told me Merchant fees would be less. So I went with Merchant. BIG MISTAKE. I started getting the run around every time I called, then they grossly inflated the value of my account - their paperwork mistake. I had to contact them at the end of last year to remind them they had never followed through on getting out a required minimum distribution. They rushed through paperwork on 12/24 and I just found out today from the gold company that the amount they had me remove for the minimum distribution was 3 times higher than necessary. I’m changing companies. Every time I called them it sounded like chaos. Should have been a tip=off.
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Welcome to Merchant Gold Group, your trusted partner in the world of precious metals. As a rising star in the industry, we are committed to offering top-notch solutions for those looking to diversify their portfolio into precious metals. Our specialty lies in facilitating the seamless conversion of your retirement accounts into valuable precious metal IRAs. Plus, we deliver physical gold and silver right to your doorstep. Connect with us today and experience the excellence of our personalized service.See more