We donated $2500 last year and wanted to get a tax letter stating no goods or services were received in exchange for the donation. We did not get such letter, even after countless emails and calls. Now I owe taxes on that donation as I can't claim it as a donation. I'm not questioning the legitimacy of the company, i don't have much data to support my PoV but I am very, very disappointed in their non-responsiveness for something that I believe is my basic right to ask for, and receive.Update as of 5/3/21:After posting this review, I got the attention of Mercy Bakery and they were able to provide me with the donation letter within a day of me contacting them on the updated email address provided. I'm upping my rating from 1-star to 3-star because of this. My feedback would be to ensure you use the proper email address to be contacted on your PayPal account and ensure your website has the right phone number or way to contact you. I understand payment via third party apps like PayPal may not share the donor addresses for Mercy Bakery to send these donation letters to automatically BUT the onus on having updated information is on Mercy Bakery so donors or others can contact them and not get a voicemail box that is full or a no-response from an old email address. Other than that, I do truly appreciate the good work this organization is doing to feed the hungry.
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Mercy Bakery was founded on the principle that people should have access to the most basic form of substance: bread.
With the mission to provide free public bakeries worldwide for those in need, the first Mercy Bakery opened in Sana’a, Yemen, in August 2018.
Our goal is to provide at least 28,000 loaves of bread a day to families in need, therefore providing a minimum of 840,000 loaves a month. Right now we give out just over 700,000 loaves per month, in addition to healthy meals provided by our Mercy Kitchens.
Our donors have continued to make this dream a reality and we have expanded to 10 bakeries in Yemen and our first international expansion to Kharian, Pakistan. We want to expand further, but are limited by our resources. We are grateful for the strides we are making with your support.See more
