I have a Merlyn offset quadrant shower that was bought and installed in 2023. In cleaning the inside of the shower a plastic part broke in half. I identified the part as a roller stop and there are RH and LH versions so not being sure which one was damaged I contacted Merlyn directly by email attaching various images to clarify.
The response was instant and to my great surprise my Merlyn contact offered to send me a replacement foc.
A couple of days later I received several RH and LH parts from which I identified the right one and within 10 minutes the part was fitted.
Merlyn must be the only company I have ever dealt with in 60 years where they deserve to be top of the pile in terms of products, quality and customer service.
Very rare these days.
Claim your business profile now and gain access to all features and respond to customer reviews.
At MERLYN we are passionate about design and craft, constantly innovating our range of premium showering enclosures, each of which has been created with you in mind. Every MERLYN shower comes with our built-to-last promise and a genuine commitment to service.