I received a gift - the receipt was for a sweater, I received a tee shirt. Customer service sent me a return label and said they would send out the correct gift that day. I returned the tee that day, and they received it within 3 days, (I tracked the return). After 10 days I called them to find out where the sweater was. They couldn’t confirm it was ever sent out, so they sent me another. When I received it, it came with a sample of a room scent. The sample was broken and the liquid scent doused the package and the sweater. I will not return again as the customer service is flaky and it’s already been over a month since I “received a gift”. I I would not ever order from this company. Oh, and it is very expensive for the quality of the product I received.
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Elevate your wardrobe and home with effortless pieces crafted entirely for your journey. At MERSEA, we only make what we would want to use ourselves or would be proud to gift. 10,000+ 5-Star Reviews. Orders $150+ Ship Free. Happiness Guaranteed. Rewards Program.
